Victoria found us the perfect 2nd home/vacation rental in the Lower Moonridge area. She is honest and hardworking and you never feel like she needs to be somewhere else. She takes her time explaining the process and answering questions. She went over and above her agent duties. She even helped us out by meeting with a few contractors after we purchased the property – when we couldn’t be there in person. She’s a super agent! – She’s just missing a cape!
We didn’t end up renting through Mrs. Perez-Perez, but she offered to help us in any way she could. She put is in contact the owners of the house we were interested in, which she didn’t have to do.
I used Victoria to assist me in finding a long term tenant. She succeeded in finding a great tenant who has demonstrated a caring attitude toward my family home, and also a financially stable tenant. Victoria went far beyond her responsibility both in time and concern. If anyone wants an agent in Big Bear to represent them as a buyer, to list their home, or for management purposes, I endorse her completely.
Victoria was waiting for us to arrive at our rental when we pulled up. She was awesome! She gave us a tour of the home and showed us how the spa worked and the alarm along with the wifi code. The rental has everything! Total luxury and high tech. with a cabin feel. Later on in our stay we called Victoria to help out with restaurants, she answered our call in two rings, she stopped by with a list of restaurants and locations. She really knows everything about Big Bear. She was able to help us find a house to purchace as a vacation rental. We had so much fun and that was due to Victoria’s outstanding concierge service and sales knowledge. She will be managing our new rental as well.
I have stayed in Big Bear Lake a multitude of times over the course of several years, during the summer time and during the winter time, and always worked with Ms. Perez-Perez on our rental situations. In the 12 times that my family and I vacationed here, not once was i disappointed with the service, advice, and general assistance Ms. Perez-Perez offered us. I highly recommend her exemplary services the next time you head to Big Bear Lake.